Tanya Freedman,CEO Connetics USA: Hi, everybody, and welcome. It's Friday, so it must be Connetics USA weekly show onwards and upwards. And we are so excited today. We have our client showcase. My name is Tanya Freedman and I'm joined by Lee. Hi, Lee. Welcome. Hi, everybody. Hi, Lee. We also are joined by Karla.
Welcome, Karla. Good morning. Ganga is joining us today. Welcome, Ganga. Hi. Good morning, everybody. Good morning, Junu. Welcome, Junu. Hi. Good morning. And also last but not least, Brittni.
Brittni, we don't see you yet. If you want to maybe get your camera on. We are so excited today.
We have our client showcase. We are featuring today, Ochsner Health system. We are going to be learning about where they are located in Louisiana and Mississippi. We're going to be hearing about the system. We're going to be hearing about the international nurse program. We're going to be hearing about the education program. We're going to be hearing about growth opportunities, professional development opportunities. So lots of lots of interesting things to come. And I know that we have a lot of nurses that are joining us from all around the world. Please, if you're watching today, put into the
chat your name and where you're watching. I see we have Arlene who's saying Jamaica is in the house.
Lee likes that Bellamy is watching. So please, everybody, put your name into the chat and let's get your questions going for Ochsner. We see. Brittni. Welcome. Brittni bin Laden is in the UK. If you have any questions for the Ochsner team, please put that in the chat. We've got lots to dig into and we are very excited to get going. So let's start off with introductions. I'd like everybody on the panel to introduce themselves. And if you can just give us a short introduction about yourself and your background, let's start with Lee. Hi, everybody. My name is Lee Youngblood. I am the director of strategic recruitment
programs here at Ochsner for the System and very excited to be here today. I've been with Ochsner for five years. I've lived in Louisiana since 2003. So I am a native, considered a native and just happy to be part of today's show. And welcome. Thank you, Lee. And I see we've got belongi from the UK. Belly just got her visa. Congrats. Makoberi is watching from the UAE. Rose is watching from Kenya. Lenny is watching from Saudi Arabia. Welcome, everybody. Karla, do you want to go ahead and introduce yourself? Absolutely. My name is Karla Lucas and I've been with Ochsner for 36 years. I am an RN.
I'm the director of the ICU over at Oxford Baptist. And I've been involved in the international nurse
program and the whole interview process for about the last year and a half. And I'm excited to have some of our new hires come on board, hopefully later this year. Thank you for sharing, Karla. And you've been at Astra for a long time. So we really are excited to hear your viewpoint and why this is an amazing opportunity for international nurses and especially for international nurses. Ganga, do you want to go ahead and introduce yourself? Yes. Hi, everybody. My name is Ganga. First of all, thank you for having us in the show. It's our pleasure to be having participated in the show and at prison. I'm working in Ochsner main campus located at Jefferson Highway near New Orleans. And before coming here, I have worked in Kaden unit in my country for seven and a half years. But it's been a year since we have been here.
It's a great experience working here in the United States. Thank you, Ganga. Well, we can't wait to hear about your experience. Do you want to tell everybody who's watching where you came from originally?
Where's your home country? Oh, yeah, I'm from Nepal. It's an easier okay. So we are excited to hear
about your journey and your experience. And for those international nurses that are coming to Ochsner
or interested in Ochsner, I think there's going to be a lot that we can learn from Uganda. Brittni, do you want to introduce yourself? Yes. Hello, everybody. My name is Junu Bhatta and I'm working as a
registered nurse in Med Source unit in West Bank campus Ochsner. And prior to working in Ochsner, I used to work in civil service hospital in Oncology and Hematologist unit, which is in Katmandu, Nepal.
I worked there for seven years before moving to New Orleans. And outside of work, my hobbies
are traveling, sports and music. Okay. That gives us a little bit of background about Junu. And again, we can't wait to hear about your experience and what that was like making the transition to life in the United States and life in Louisiana. Brittany, you want to go ahead and introduce yourself? Can you hear me well enough? I'm sorry, guys. My name is Brittni Williamson Herbert. I'm the assistant vice President of system talent Attraction with Ochsner. I'm what they call a Boomerang employee. I actually started my career with Ochsner. I was there three years right out of College and loved my experience but wanted to explore and travel. Sounds like many of you. And I left the organization for about nine years.
I came back three years ago into a director role within talent Acquisition and recently became the AVP.
My background is in full lifecycle recruitment for about 15 years. And I was born and raised in New Orleans, Louisiana. So I'm a proud native. I've loved living there, but currently I live in Phoenix, Arizona.
And the company is wonderful. And they allowed me to remain with the company when my husband moved to Arizona. So here we are. Okay. Well, Brittni is going to bring a whole other perspective as well, being born and raised in Louisiana and being a employee. So I think that that's going to be really interesting to hear Britney's experience as well. So those nurses who have just joined us. We have Isabella from Brazil nearly saying Hi, everyone. Kendler, I don't know if I've probably pronounced that wrong, but welcome from Botswana. That's near my home country. I came from South Africa
originally today, a proud American. And that's what we want for all international nurses that are watching today. Ronald is saying Hi, Junu. Caroline is saying Carol from Philippines. Etnard is happy to be an Ochsner recruit. Ednard is going to be coming to Ochsner soon. Nearly saying better. Ronald is saying, oh, he's saying Britain. He can hear you much better, loud and clear. So there we go, Maria from the Philippines. So lots of people watching. Please put your questions into the chat for the Ochsner team.
We'd love to get through as many of your questions as possible to learn about the area, about the system, about international nurse experience. So for those nurses who are interested in Ochsner and would like to apply, please go to the Connetics USA website. Vacation and our team are waiting to speak to you to find out more about your experience and see if it would be a fit for Ochsner. And also check out our success path, which is on the Connetics USA website. Our success path tells you the entire process of how to go about coming to live and work as a nurse in the United States, starting first with your NCLEX path as step number one and step number seven, joy and Prosper is where Ganga and Junu are today, which is what we want for everybody watching. So let's start with the location. Ashley is based in Louisiana and in Mississippi. So, Lee, can you talk to us a little bit about a lot of nurses? They might know Texas, they might know Florida, California, but not a lot of nurses know very much about Louisiana. Can you tell us a little bit about where Louisiana is positioned and a little bit about living in the state? Yes. So Louisiana, to give you some background, is basically on the Gulf Coast. We are right up against Texas, Mississippi, Alabama, considered the deep South West Louisiana has, which I think is great, is a little bit of everything for everybody. Number one, it's a very culturally it's a very diverse state, which I love. It also has I consider each region and I'll go over that briefly. It has its own culture, its own soul, if you will, starting with the new greater New Orleans area, I will tell you. And that's where Ganga and Junu are living in right now. It's just to Junior's point, music, food, culture. You can walk down the city streets and hear different languages all over. It's very moving and grooving. Very city like, just a really good culture. And it has a lot of a College field, too, because we have some of the really good schools here for attorneys and doctors and different things like that. So just a really good Bill. We also have some historical and a lot of architecture in New Orleans as well. And then, of course, the food is great, but it's great all over the state. Then we have our North Louisiana border, which is real close to Texas. In fact, a lot of people do live in Texas and drive to that tree port area. So it has a rural Texas ville, but it also has a College field as well, too. And it's a little bit where they enjoy a lot of the culture and
celebrations that we have throughout the state. They're a little bit more laid back in that community, more of a country family feel. Not that New Orleans doesn't have that, but it's just a little bit more laid back. Then you have our Baton Rouge and our Lafayette areas as well. A lot of history, a lot of culture,
a lot of architecture there as well. Big College towns. So you have that old rustic fill, but then they
have a lot of good parts and places to go and visit and have fun as well, too. So hopefully that gives you a little idea. I don't know if Brittni and Karla want to add on to that. Yeah, Brittni, if there's anything that
you'd like to add on to that. I think they have a graphic of the five main attractions in Louisiana, so feel free to join in and talk about your experience with any of these things. I know Mardi Gray is a big attraction for Louisiana French Quarter, Karla or Brittany or Junu Ganga. Anything to add to what Lee
has spoken about with Louisiana? I'll speak a little bit just about the festivals that we have. We're getting ready to have the French Quarter Festival, which is pretty much geared around music and food. There's lots of food vendors throughout the French Quarter, and it's a free festival. You can walk around, and of course, you need to pay at the food booths. But the festival itself, the music is all free, and it's
all right on the river, so it makes for a very nice backdrop and for a beautiful Saturday or Sunday.
And then coming just a couple of weeks behind French Quarter Festival is Jazz Fest, which runs two weekends long. And once again, it's centered around music and food. But there's also lots of arts and crafts there and lots of different cultural booths that are available for you to learn more about people that have settled in the New Orleans area early on, like the Mardi Gras Indians and the Creoles.
And there's always something going on from spring to fall that's kind of like festival season.
Everything is based around food and music, which is a good combination. Yeah, lots of fun.
Lots of fun. And then, of course, we just had Mardi Gras, and we went without Mardi Gras for two years due to Covid. So it was, I think, a bigger celebration than it ever has before. The crowds were astounding and everything went really well. And we didn't really see an uptick in Covid afterwards. So everyone is very pleased with that. Okay. Well, thank you for sharing, Karla. I know that for many nurses watching all over the world, Louisiana is very well associated with Mardi Gras. Brittni, as a Louisiana native, talk to us a little bit more about the specifics of Mardi Gras. What is it about? So I think we should start by saying
that Louisiana in general is a place that we like to celebrate absolutely everything. I love it. We celebrate everything but Carnival season or Mardi Gras is actually eight, six to eight weeks long. And every weekend or every weekend during Carnival season, there's some kind of festivity happening. We have parades, a series of parades that go on for weeks and weeks. People ride on floats. They throw beads.
But I think more than that, we celebrate with Carnival what we call cruise. And those crews celebrate with big balls or events. I actually am a former Monteria Queen. So Carnival Queen? No, but it's a big part of how I grew up. It's a big part of my family. We're a part of the Crew of Carrollton. I was Queen of Crew of Carlton. It's a very, very honored longstanding tradition. My grandmother is a Louisiana state historian. So what I can tell you is I grew up in a house that's over 200 years old, and it's a really special experience. We're the largest Port city in the country. And because of that, it is so Lee mentioned it's so culturally diverse. People are from all over. I would say it's similar. I would say it's the New York of the south. It is a great big melting pot. And you can see a little bit of Mardi Gras here. It's just a fabulous time with great music. But I think people sometimes think Mardi Gras is wild and crazy, but to me, it's about family. And I think one of the wonderful things about Louisiana that is very different from other parts of the United States is that if you're not local, it doesn't matter. Everyone will treat you like family here And I think that's a really special place. And I think Mardi Gras is really about celebrating with family, too. I love that. Celebrating with family. Ganga, did you know much about Louisiana
and the culture before you moved there? Actually, I looked into Google and search for places
to visit and how the culture everything is. But after coming here, I find like people
are really nice and they are welcoming. They are super friendly and they like partying music.
And apart from that, they also have a lot of parks. If we love to be in nature, we have Lakes and parks also. I like going to Jackson Square and people play, like live music, jazz music and dance industry.
Those things are really lively. So, yeah, it's fun to be here. You're enjoying it. Yeah. Did you know much about Louisiana before you moved there? And what surprised you? Was there anything that surprised you about living in the state? One of the things that surprised me was the city is really vibrant and people are extremely friendly and they're very nice. And one of the things about living in New
Orleans is the grocery store and shopping malls in a close proximity, so you don't have to travel
far to get grocery and do shopping. So, yeah, this is one of the things I really liked about Louisiana and living in New Orleans. And I heard that living in States, we have to travel far to get to grocery.
And I was really surprised that it was in a gross proximity. Okay. So it was convenient and not
as difficult as you were anticipating. That's interesting. Louisiana is known as a relatively reasonable cost of living. We have a graphic about the cost of living in Louisiana. Maybe you'd like to just share with everybody the difference in cost of living between Louisiana and some of the other States in the country because people don't always realize international nurses don't always realize that there are such a big difference. Yes. I mean, certainly there is a huge difference between us and some of the other States, like Texas and California. You mentioned here New York being originally from Texas and making the transition to Louisiana years and years and years ago. And I'm still here. Right. So the thing about Louisiana is it's very diverse in where you want to live as well, too. So we have like I mentioned earlier, there's a lot of architecture in just New Orleans and Northern Louisiana and Lafayette area as well, too.
I just mentioned New Orleans a lot because I'm here, but it has like the Garden District. So if you want to go where there's more of an old time, I don't know, 1890s feel or whatever, there's the Garden District.
And then we have new and improved areas coming up all the time, downtown and CBD area. We call it the Central Business District. A lot of the young professionals live there as we have a lot of those loft apartments. So we have a lot of family feel to it. But then we also have that professional growing up
in your career type fill as well, too. And then we have and Carla can speak more, but we have other little places around us. I live in Lake View, which is a great it's right outside. It's like 4 miles outside of downtown. It's a couple of miles away from the French Quarter, so it's a subdivision, but I'm still close enough to everything that I need to get to for all the fun stuff. Okay. So that gives us a bit more information and background about the state and how different places within Louisiana might be different. We actually have a brief short video about New Orleans that we're going to show now
to everybody who's watching around the world. But just to bear in mind, as Lee and everybody
on the panel has said, different places in Louisiana might have a slightly different feel than New Orleans, which is the one that's obviously the most well known. So we're going to show that video now and just give you a little bit of a taste of New Orleans. Okay. Fun, family food, celebration of life. We love it.
Before we talk a bit more specifically about Ochsner, Brittni, do you want to share with us a
little bit about Mississippi because Ochsner is also in Mississippi and how that might be different to Louisiana? Sure. The Mississippi Gulf Coast is within an hour and a half driving distance of New Orleans.
Actually, the proximity is very close. We actually do have a lot of people who commute either way.
So some Louisianians work in Mississippi, some Mississippians work in Louisiana. But in Mississippi, we have beautiful beaches on the Gulf, on the Gulf of Mexico, and that extends into Alabama and all the way to Florida. It really is a little more serene. The pace is a little bit slower. I would say it's very family oriented. It's beautiful. Like lots of great greenery Cypress trees. It's a really pretty place to travel.
But again, if you like the beach, we have a hospital, Oxford Medical Center. Hancock is actually, I mean,
walking distance from the beach. It's a beautiful, beautiful location. And definitely more smaller towns
all broken up throughout Mississippi. But certainly that Southern hospitality is very vibrant there.
So I think it's a great place to have a family. And again, you're a short 90 minutes drive at most to New Orleans if you're coming from Gulfport or Biloxi, which are just a stone throw over the state line, very close. Thank you for sharing that, because I think many nurses don't know how different States are different. And even within a state, heart can be different. So I know that there are a lot
of nurses that are very interested to hear about all of these different variations.
I'm going to just take some questions from the chat before we move on to talking specifically about Ochsner. So Jatie is an Indian oncology nurse. Welcome, Jati. Dons is proud to be an Ochsner recruit. God bless. So we cited Dons for you to come to the United States. Nearly is saying please some
words about medical technologists. Nearly. Please don't feel left out. We have many opportunities at
Ochsner for medical technologies. So if you're interested, please apply to the Connetics USA
website and our team will be able to speak to you about some of the medical technology opportunities.
Ronald is an Ochsner recruit watching from the Philippines. Got her offer letter Congress Saskia.
Very exciting. Came from Kobu, is currently working in the UAE as a nurse assistant.
And just to share with everybody that Ashley has a nurse assistance program as well. So feel free to apply and our team will help you with that. Nearly. It says Honey Island is very attractive. So I see we've got a lot of comments, and if you have some specific questions, please put that into the chat
and we'd be happy to answer any of your questions. I see we have a question here about the aisles.
So Saju is speaking about the aisles. Nurses will need the IELTS, the English proficiency test, as
well as the NCLEX in order to qualify to work and live as an RN in the United States. Lisa is saying I hope my I-140 will get filed as I'm signed up last month. I'm extremely excited to join Ochsner. Lisa. Yes.
I know that the lawyers are working very hard on all the recruits that Ashley has been recruiting on the international nurses. So hopefully your file will be filed as soon as possible. Okay.
So let's move on now to talk about Ochsner specifically, Brittany, if you can maybe tell us a little bit about the organization. Sure. So Oxford is the largest employer in the state of Louisiana. We are actually celebrating our 80th year as a corporate employee. It's been a really special experience.
I think our work really ties us to purpose. We are more than 40 facilities. So Oxford started as one location in Uptown, in the heart of New Orleans, as I mentioned 80 years ago, with Dr. Alt Monster and a few of his friends. They started the first what's called a group practice, which is still the model of care that we use today. And what's wonderful about that is really it's a one stop shop to get all of your medical care. And everybody is interconnected and speaks with each other. So you don't have to go to multiple places to get one diagnosis, which I think is really special about the community, as I mentioned, as one location 80 years ago. And of course, we're more than 40 now, if you guys are aware, after Hurricane Katrina, there became a lot of acquisition. And so Oxford has lots of built properties as
well as lots of acquired properties where we have partners and different pieces of our business.
So we have managed partners and then we also have different LLCs. As Lee mentioned, we have a separate company in Shreveport, which is Oxford LLC Health, and it is associated with Louisiana
State University and their group up there. And so we have a lot of different options all over the state.
We have urgent care facilities and we have not private practices. Excuse me, we have clinical practices
as well as large scale hospitals. I think there's something for everyone. So if you want to work in somebody mentioned there at main campus, working at main campus recently. And so I think what's great about there is a big magnet hospital. Karla can probably speak a little bit more to what that means.
But at a magnet hospital with great innovation. It's a huge facility, but we also have smaller locations throughout the state where if you want more of a community feel, you can break that.
I'll let my colleagues also add on to that. It's not just my perspective. Thank you for that overview, Brittni. Karla, I know that you've been there for 36 years, so you obviously like it. Two questions.
What has kept you there for all that time? And I know this is something actually very common with Ochsner. We see sometimes even families and generations staying at the organization.
It can be the grandmother, the son, the granddaughter, all staying at Asha. So what keeps you there?
And then maybe if you can talk a little bit about the Magnus status as well. Sure. So I started at Ochsner right out of high school as a unit Secretary and proceeded to go to nursing school and got my first nursing job there. And really the opportunities that were afforded to me just continued to grow as Brittni was speaking about how we acquired more facilities after Hurricane Katrina. And I was able to grow my career within Ochsner Health by becoming a charge nurse, a manager, and now a director.
I did spend 28 years at the main campus that Brittni was referring to and my career in surgical ICU.
When Oxford decided to move all women's services off of their main campus to the Ochsner Baptist facility, I came along with the women's move to get the ICU up and running with a higher level of care to be able to take care of high risk maternal fetal moms. It's funny, because I was born at Oxford main campus, and I always say I'll probably die at Ochsner Baptist because it's the only company I've ever worked for. So it's really all I know. And what has kept me here is not only the opportunity, but I feel like the executive team really takes care of their employees. The benefits are outstanding. And I've always felt like I made a difference no matter what job I was in. And for me, that's my why as far as the whole magnet process. So just suggest highway location has a magnet designation. And actually, I was part of that original process where we had to gather tons of information to get that designation. But it all had to do with elevating the profession of nursing. So we had to make sure we had enough BSN prepared nurses that we had certified nurses into specialties. So I think that's where the excellence part
comes in, where we really began our journey to become a high reliability organization. And for nursing in particular, we put a lot of things in place to allow the nurse to grow professionally within the organization, whether it's formal training or training through our system nursing professional development Department. So just that process was very grueling. And everyone who was part of that was very proud that after a couple of years we were able to get that designation.
I think that's all I know about the whole magnet thing. I've been here for about eight years,
so I haven't really been closely related to getting recertified for that. But I know that comes up a lot of times in the interviews because lots of the international nurses do take time to do a lot of research about Ochsner and about the history, the culture and the opportunities. Yeah. And there certainly is so much opportunity, Karla. I think one thing that is pretty unique about Ochsner, because we work with many hospitals all over the country, and that is how many people stay there for many, many years.
That really speaks to the culture. It speaks to the way that people make a difference, that they feel that their wine, that part about making a difference is taken care of. And this is something I think that for
many international nurses, you might not know this, but this is pretty unique in the United States, people won't stay unless they are feeling satisfied and content and taken care of. And Ashley certainly has that. So thank you for sharing your experience, Kyle. Many international nurses have choices. Why would you say it's a great place to work as an international roof? Why I wanted to come to us was like
I had worked there for more than seven years and I just wanted to get a new experience
in completely different and advanced healthcare setting. So I didn't know I will be placed in Ochsner.
But when I came here and started working, I feel really glad that I got a chance to be working in a hospital as big as Ochsner. And we have a lot of opportunities here. We have been getting continuous
education, demonstration, simulation, and training. So that helps us to grow, like, day by day.
And also at present, I work in a cardiac unit and the LVAD, the patient with heart failure, they get
assist device before they get heart transplantation or they are waiting for their heart to get transplant.
So they get an Elvis. That's a device that helps them to support their life. So that was completely new for me. What I came for was like I wanted to experience advanced level of healthcare setting in us. So I'm learning and growing every day. So I'm like, yes, I'm growing professionally. That's why I feel like the option is a platform to grow us personally as well as professionally. Yeah. Fabulous.
What do you like about working at Ochsner? What I like about working in Australia is I
am a part of an excellent team who are incredibly hardworking and they look after each other.
I have felt welcomed and well looked after since the very first day. The first day I visited my facility, which was West Bank, I was given a grand welcome. My manager put out a red carpet
for me, and that was really touching. One of the things that people are really supportive.
They were very supportive. They knew that I came here from a different working culture and they helped me grow personally and professionally. So growing seems to be a definitely common theme.
When you say they rolled out the red carpet, what does that mean? What happened?
It was my very first day visiting the facility and my manager, I was surprised. I was really happy that she did that for me. She rolled out the red carpet for me, literally. Oh, my goodness. That is adorable.
She didn't have to do that, but I'm really grateful for her that she did it. It's really nice working in this kind of setting where everybody is like family and they treat everybody well. Yeah. And I can add to that, too. Part of the reason why I stay with Ochsner as well, too, is for years I wanted to work at Ochsner when I moved to Louisiana. That was my goal, and I finally got on board. What I have noticed here recently over the last couple of years is that and I come from different industries, healthcare.
This is my first experience in health care. The one thing about Austrian is I see it grow, right?
It's growing. We're building, we're merging, choiring, creating. What have you is that you're still a family.
I mean, I don't know if you can tell. The common theme is, yes, we're the largest employer of Louisiana largest health system, state of the art facilities, a different field everywhere. But we are family.
I could tell you this. For instance, let's just talk about Katrina, which was years ago.
Something about Louisiana and just this whole culture in general is when something like
that happens, a disaster happens. We rise above it. We get together, we help each other
out, and we come out better afterwards. And I can't say that's just not something that you
get other States, other places around the United States. Yeah, I agree with you, Lee.
I remember seeing in the middle of Covert as well. There was a story on the news where some
of the doctors in the system actually volunteered to come and work as nurses to help the nurses
while they were going through the Clover search. Can you tell us a little bit about that? Yeah, you're right on. Okay. There were times where we all just did what we had to do, and Carla was in the trenches. She can tell you as well, too. We have some more CNOs literally working as nursing assistants, cleaning up what have you. We all jumped in as needed. And so that was definitely how
we all came together as well. Do you think Brittany wanted to add something?
I will ask that one of the things that stands out to me in a very notable way to describe New Orleans is by its resiliency. We are a population in a city that has been tested with challenges.
We were one of the first hot spots in the country over the Pandemic. And Lisa, we rise above.
But I think what's amazing is how quickly we come together in order to rise above.
And what is wonderful about Oster. Just a couple of days ago, we had some bad weather
hit the area in less than a couple of hours. There was a system announcement to our
employees saying, we're here to help. What do you need? It was immediate, and we're a company with more than 30,000 people, and we made that help accessible to anybody who needed it almost immediately. And so I think the velocity at which we come together and then rise above our challenges and really work as a team is really special. When you tell people in the state of Louisiana that you work for Ochsner, nobody looks at you like, What's Ochsner? Everybody knows. Everybody knows who Ochsner. But the next thing that people say when you tell them that you work there is they want to tell you about their patient experience, which to me is incredibly special. And it speaks to the organization and it speaks to the employees that work there because people can't wait. I'm never, ever surprised people can't wait to tell me my mom was a patient there, and the nurses, she had made the difference in her final days or they saved my father's life or they saved my life. And it always makes me proud to
work for an organization like that. But I don't think you can provide great patient care without incredible teamwork. In order to have an incredible team during the Pandemic, you have to be incredibly resilient.
And we are a company. I think that's our brand. I think Resiliency is our brand. Yeah, I think that it's a pretty unique culture, Brittni. I think we've got some graphics about Ochsner by numbers.
So it's a large organization with the 40 facilities and thousands of people that work for the organization.
But I think something that's pretty unique is kind of the heart and soul. And we also have a slide about some of the facts about working at Ochsner and some of the awards and accolades so people can see top 100 hospitals, 20 best Companies to Work for New Orleans. Lots and lots of awards and accolades
about the organization and the health system and what it's like to work there. So definitely a unique culture and great place to work. We're going to have some fun facts now before we move on to the international nurses specifically. So we want to get some audience participation. We want to see who's been paying attention. So does anybody know what the first Blank celebration in New Orleans was held in the 1800? Anybody know what the answer to that one is? Or Bro Bridge, Louisiana is known as
the what capital of the world? Anybody know the answer to that? If you know the answer to those
questions, put them into the chat. Anybody know what the first being performed in America
was on the 22 May in 1000, 1796 in New Orleans, and New Orleans was named after. What is the nationality of the ruler? Any answers to those questions? Does anybody know the answer to New Orleans is universally considered as the birthplace of what kind of music? So please, everybody who's watching, fill in the fun facts. Fill in the blanks. Anybody know the answers there? Oh, ebay saying the last one is jazz. Mary is saying the first one is Mardi Gras. Well done. Millette says jazz. There we go.
Anybody know what boat ridge Louisiana is known as the capital of what?
Okay, a lot of people are getting Mardi Gras. Great. Everybody's getting jazz. We know that one.
Okay, we're going to fill in the blanks. So berbridge Louisiana is known as the crawfish capital of the world. And the first let's fill in that blank. Opera was performed in America in May 22, 1796 in New Orleans. New Orleans was named after that. What is the nationality? There we go. Elizabeth got that one. France. And I think a lot of people got the jazz music. So just some fun facts before we move
on to specifically talking about the international nurses. So, Lee, why did Ochsner decide to recruit internationally educated nurses?
All right, for several reasons. Obviously, as you can tell by our organization, we're very culturally diverse, and that's still always a big initiative of ours. Right. So we took this opportunity to
really go global with our workforce. We're very into diversification and inclusion and very
excited to add literally, as I interview all of you guys, I feel like I've been around the world in like two days. Literally. I have. It's the United Nations. Yeah. Anyway, I digress.
And part of it, too, is and this is a credit to all of the internationals is that they do
have a passion to be in the States. They have a passion to learn something and
really tune their skill set because it's something that we can offer them, too. Not only can we offer that as far as growth personally and professionally, but they've been able to come in
and really partner with us and help us. We wouldn't be able to do a lot of what we are currently doing right now without them. They are a major part of our workforce, and we're very excited, highly skilled, as you can see, with Gang and Junu. I mean, just great people in general. And we really embraced our culture just like we've embraced them. So very happy to move forward and to grow our
international program here at Ochsner and growing it is. My goodness. Karla, what do you look for
when you interview an international nurse? What do you look for, really? I'm looking for someone that has a great work ethic, that is willing to be very team oriented and someone that is here for the right reason and really wanting the best outcomes for the patients. When I hear those words come up in the
interview process, I know that they are arranged, especially when they're speaking directly to our values. So I've thoroughly enjoyed I've probably interviewed at least 75 international nurses myself, and just hearing the passion in their voice and the excitement of coming to the US to begin their career as a nurse here, to actually see them get here just warms my heart and makes me feel like once again I made a difference. And I've helped out in the staffing crisis and I've also helped to make the international dream to come to America and work come true. So it's been very rewarding for me. Well, we love that, Karla. And I'm just looking in the chat Olawa Tanya, I probably said your name right is saying I
really fall in love with all of this. So there we go. The feeling is reciprocal. Brittni, why should an international nurse choose Ochsner as opposed to any other healthcare system in the United States?
I think two reasons. I think the amount of support they receive to get integrated, and I think
the next thing would be career growth. I think there's a lot of opportunity. It's not a place where many have said this on this call, but it's not a place you can come for one year and really get a full experience of what it's like working at Oxford, because so much of it is the variety and the diversity of opportunity and also the longevity of opportunity for anybody who's looking to try new things or to expand their professional experience. Oxford is a place where you can do absolutely anything
you want to do in any kind of environment. You want to do it with the resources and the
support you need to be able to do it. So to me, that's why officer is the best place
to work, because your goals are achievable in the community you work with is fully supportive so that you can continue to reach your goals and set new ones. And the growth is endless.
And then there's also a lot of educational opportunities that a lot of our educational opportunities come along with additional pay as well, and it really sets us apart against our competitors in the state. Okay, that's really interesting advantages. Dengue, can you talk a little bit about how working clinically as a nurse in Ochsner is different to what you experienced in your home country? To be honest, it was completely different. We came from a paper charting, and it was like a complete digital over here.
Like everything charting and delivery of medication system, communication system, everything was so different. But it's not that we can't do it. It took a time. It was like challenging.
The transition phase was really challenging because documentation, everything was so different.
But yeah, I enjoyed the process. I got like twelve weeks of training phase on one and on one bedside training that really helped me grow practical, dealing with the patient and doing all the necessary
requirements that we need to do at bedside. We knew the concept and all, but all the system
and all the process was different, but Asner it just helped and they were all there for support.
US continuously providing education and training. We had a preceptor who guide us through twelve weeks. We got like one in one training, so that was really helpful. And after three months, I was able to do on my own. So you were given the time and the support and the effort and the feedback and training everything. And we were also evaluated by the manager. If we need additional time or what are the challenges we are facing, how they can help to deal with that. So the Ochsner is really like, they have
a great support for this transition phase. So that was the main thing that helped us to overcome that transition and all the fears in this learning process. Okay. So a lot of help and support to help you through that transition. You spoke about the electronic medical records. What were some of the other clinical differences or challenges that you experienced in that transition time? Yeah, the charting we do here is a lot of different and more like all the assessment and also the medication system was completely different. We used to have medication at bedside back in my country, but here we pull it from the digital system. We have to go there and enter all in like computer, and we just pull it from the computer. So everything is so digital. So that was like a big change for us. And all the communication channel. We communicate with the doctors and MD through everything about the patient. We are responsible to pass the information to the higher level, like doctors and MDS and everything. We make a note about the patient, like, so that everything about the patient. They go through the patient notes and they know everything about the patient we don't have. Even during the report and shift change, we just go through the patient notes and we find out what's going on. And also it was completely different from what we used to do there back in home country. Yeah. So lots of difference both from a clinical perspective and technology perspective and also from a cultural perspective of what you expected of a nurse. Do you know what was your experience? Was it the same as Ganga, anything to add anything different? It was similar to Ganga. I also came from paper charting to electronic, so
it was a challenge for me, but I'm really glad that auctioneer provided us with the training of
the software, how to chart things. And one of the difference is also about the medical equipment that they're using here. We used to use different kind of syringe pumps, different kind of EKG machine.
So here it's completely different. So it was a challenge to get to know it and work through it.
And how long did it take you before you kind of because initially it's very well documented that international nurses experience or not just international nurses, but people making a big move.
Moving countries experience culture shock. How long did it take you before you kind
of felt like, okay think I got this. There are a lot of culture differences, So back home, we had a different
working culture, and here it's different. And one of the challenges I faced was to pick up an accent.
Interesting. Okay. When I used to watch movies, it was like, different. I came here and communicated with people. So I had a challenge on picking up on accent, but I think I'm getting better on that.
So now compared to beginning, I can understand people very well. Yeah. We have a third language.
It's called the yet. I don't know, maybe Carl will be better, but it is it's a different language in itself.
Maybe you can explain it's a lot of slang terminology and cliches. And like, I grew up in a house
where my mother and my grandmother both spoke Cajun French, but it was very different.
The dialect was very different from French that you would learn in school. My kids have picked up on that. So there are certain words that I use that people have no idea where did you make that up?
And it's like, no, it needs this. But there's a lot of Cajun Creole influence and different dialects depending on where you live. Like 200 years ago that people spoke. And so if you grew up with that in your
household, some of it has kind of carried on. And a lot of people say I'm a true yacht. I come from the West Bank, which means I live west of the river. And there people just kind of tend to have, I guess, a less polished way of speaking and get kicked out of some of the things that I described. So, yeah, I think the yeah, definitely comes out to me. That's so interesting because for many international nurses,
as we say, people don't realize the diversity within the US and how there's something specifically
maybe in Louisiana that you might not encounter. Like, I live in California. I've lived here for 22 years.
I've never heard that before. So that's really interesting. Ganga and Junu, how is your life better
now that you are in the US and now that you have been working with Ashley. What are the differences that you see in your life? Ganga, go ahead. Okay. Actually, being here in us and not being back
home is missing our families and family friends. But we have grown professionally in so many better ways here. This is what I came for, and I'm just loving the transition. I have a lot of things to grow and learn, but I'm just learning and enjoying this transition phase. Most important thing is not being with the
families and it's like missing them every day. But I have made a lot of new friends. And yesterday only I was like I went with my new friends and just was hanging out with them. So I have grown in a better way. But yeah, I missed being back home also. And that's very typical to have that little bit of homesickness, missing the familiarity, missing the friends and family. But I think the one theme that really comes through today is Ochsner is all about family. So now you have your new family. Yeah.
We have wonderful hardworking team, and also they take care of each other at workplace.
It's like being different families here. Yeah. Okay. And just to add on to that, and Junior can add on to that, too. Yeah, you're right. We're very about family. So Ochsner has realized this as part
of our international program as well. And so, yeah, we work with them as leaders to make
sure that they have enough time to go home and spend with their family to be ready to come back.
I know Junior here is going to be celebrating her one year anniversary soon with Austin and plans
on going to see I'm going to take you out to dinner for your anniversary. And she's like, I'm going to be
home with family for a month. Her family beat me. But anyway, so, yeah, we do. Junior can speak to that as well, too, since I've come here. There's definitely some pride, gratitude that I'm working for such a great team. And I'm also contributing towards the collective effort of Ochsner to take better care of the patient and give excellent health care to the patients. And it has been challenging. It has been challenging and aspects that we're away from family. We're far from family. And it's also rewarding that we are to grow professionally and personally. And there are lots of opportunities here in us than compared to back home. Like, we can broaden our horizon. We can do our nurse practitioner degree, and we have many opportunities and many options. Thank you, Junu. And I think that really is the reason why so many international nurses come to the United States for those growth opportunities.
We have some graphics about the nursing incentives and some professional development
graphics that Ashley offers. So there really is just so much opportunity for growth.
And yes, it can be a little challenging in the beginning to make that transition and yes, sometimes you can feel homesick and miss family back home, but there really is so much opportunity not just to grow professionally but also personally and to really maximize that opportunity. I can't believe we are at the hour or the time has just flown by. I know that Brittni had to leave. She had another meeting that she had to go to now, so she just wanted to say goodbye to everybody. But I think now is a good time to finish up. So I really want to thank everybody on the panel, Lee, Carla, Junu, and Ganga For all the insights and all the information that you've shared with international nurses that are watching you right now from all over the world. And I know that there are so many nurses in the chat who are coming to Ochsner who just signed their offer letters or just getting filed for their green card or about to arrive.
So lots of excitement, lots of opportunity for growth for so many nurses. And we're really so excited and so happy to have been able to showcase Ochsner today. So thank you, everybody for joining us.
And just before you leave, I just wanted to share some of the upcoming shows that we have.
We have an IELTS show on the first so if you have not yet passed your aisles, Please join us and we'll
be having some great information to share with you. On the 8th, we have our monthly immigration Q and A. We have our legal panel that will be answering any of your burning immigration questions.
On the 15th, we have state side and we are featuring Maryland. And also please go to the Connetics USA website because we have a booklet where we have got information about all the different States in Louisiana included in that and you can download them and find out more about the state, both Louisiana and Mississippi. On the 19th, Lefora talk show self care for nurse. On the 22nd, we will be live from the UAE so please watch out for that show. We are really excited for our first trip since covert began. And on the 29th, our next showcase is Penn state. Some Connetics initiatives.
Before we finish up real quick, we have a free IELTS review course for all Connetics nurses.
We have our NCLEX scholarship, $1,000 referral fee promotion extended till the end of may. A podcast Nursing in America top 10% of podcasts worldwide. Our retire program onwards and upwards
show every Friday and allied needs. So I know we had a new leaf who was a medical technologist aSNo also looking for medical technologies as well as other allied needs. So feel free to apply online.
Thank you, everybody, for joining us. This was a fun show. I personally learned so much about Louisiana, Mississippi, and Ochsner, and I thank everybody for joining us. Onward and upwards with everybody.
Thank you. Bye.